Google My Business for small business

Importance of google my business page for small business owners

GMB is a free business tool from Google that allows business owners and merchants like you to control how your business looks on Google Search and Maps. By creating a local listing on Google My Business, you can play an essential role in your search engine results ranking, online reviews, and how you interact with your prospects. Let’s cover the Importance of the google my business page for small business owners.

Your customers search for your products and services online. The easiest way to get a local business to appear in Google search is to ask and use all of your Google My Business listing features.

What is Google my Business Listings, and Why Should you use it?

With Google My Business, you can reach new customers and drive more visitors to your website or branch visits. Manage the appearance of your local business on Google products such as Search or Google Maps. Be specific and consistent.

Customers can view their reviews with ratings and reviews or click the plus-one button to endorse your content. As a business owner, you benefit greatly from Google My Business. Users can post videos, photos, and reviews of former buyers to make an important first impression about quality.

Google My Business is perfect for mobile. It lists your business anywhere on Google, be it Search, Maps, or Google+. You can set several service areas. If you have multiple locations, you can make sure customers see the closest location when they search.

Importance of google my business page for small business owners

Google My Business is helpful for your business, offers online advertising and valuable tools for creating and optimizing your ads. The Google My Business platform provides a wealth of information, review integrations, and functionality for customer interaction. Knowing how your audience views your business can help you improve and grow.

  • Increases the Visibility of Your Business

Put, using Google My Business increases the visibility of your business on Google Search and Maps. Many third-party websites (also known as local search directories or data aggregators) rely on Google for their business information. By filling out your business account, you increase your chances of being represented on this website. They also send valuable information about your business directly to Google, making you more relevant in searches.

  • Update Your Customers

Make sure someone searching for your business can find legitimate information right from the source.

Your Google My Business listing has contact information, hours of work, and other essential details. You can post updates to notify you that you have temporarily closed or opened the Service (handy features in an emergency like COVID-19). Your Google Business Account has robust local search engine optimization, so the information you share is on top of the website.

Incorrect information can lead to a bad customer experience and missed opportunities. Imagine the frustration a customer experiences when they go to your store and find it is closed. Or maybe you are open-minded, but the prospect chooses a competitor because they are unsure.

  • Make Your Local Business Appear in Local Search Results

Demand may be global, but most prospects think local when they use it. Over 80% of people search for local information on the internet using keywords like “in London” or “near me.” By filling out your list, you’re more likely to show up in these local searches and connect with prospects. If we are not following the search engine guidelines to create a GMB page then we can make some Local SEO mistakes.

For example, a filled Chicago pizza shop could appear when people search for a nearby “pizza shop,” or it might seem for those looking for “the best sandwiches in Chicago.” People searching can live in the city, visit it, or schedule a visit – the list of local pizza shops can cover it all. Using the right Chicago Seo For Your Business Can help you boost ranking for your local keywords.

  • Increase Business Branding

With Google My Business, your customers can provide you with Google feedback that appears when they search. If you’re providing a high-quality customer experience, these four or five-star reviews should be positive.

What business owners don’t understand is that negative feedback still allows you to demonstrate your professionalism and positive attitude in improving the customer experience. The most important thing is to respond to positive or negative feedback. Consider a tool like My Review Dashboard to track your feedback on Google and other websites on the web.

  • Returning Customers Increases

Business owners can chat with previous local customers by regularly updating their accounts and giving them a reason to return to their business or website. You can post limited-time discounts, announce new seasonal offers, and exchange general business news to keep up-to-date with local buyers.

Once a customer has left feedback, the business owner can connect with them by replying. You can easily do this from your phone or tablet using the Google My Business app. When the feedback is positive, users feel grateful and encourage repeat visits. If the input is negative, there is an opportunity for the owner to attract dissatisfied users by taking it seriously. Even if you haven’t changed your mind, at least you’ve shown other prospects that you care and are responding.

Get in the habit of replying to reviews on your business account regularly. That way, it only takes a little each week or month, and you won’t have to collect feedback for six months to respond immediately. To stay up-to-date, enable push notifications from your account so you can get messages when your business receives new feedback.

  • Increase Your Business Reputation

A Google My Business Account trusts your company. Do you need proof? Customers are 70% more likely to visit companies with ads on Google My Business.

Another study found that companies with full Google Ads were twice as likely to win customer trust.


Google My Business data is also helpful with Google Ads. With a GMB account, you can use local extensions in your ads. This extension shows ads with clickable location details. Combine these features with insights to increase engagement and lower your cost-per-click.

With Google My Business, you can identify and increase the visibility of your brand. By creating detailed business lists, updating them regularly, and connecting with your audience through posts, reviews, and messages, you demonstrate not only strong customer service skills but also a genuine interest in personal relationships. Google My Business doesn’t charge you to include this tool. It provides analytical data on how the company discovers and what information end-users see.

Author: Shehraz KhanFounder of My Digital Post, and I have a passion for all things digital marketing. I hold an MBA in Marketing from the prestigious University of Pune and have been in the industry for over 6 years now. As a Digital Marketing Manager and Blogger, my expertise lies in SEO, SMO, Google Ads, Facebook Ads, and Content Optimization. I love creating strategies that help businesses to achieve their marketing goals and make an impact in their industry.